Returns

We offer 30 days from delivery to request a return on eligible items. Items must be unworn, unused, with original tags and packaging. Contact us at Customer@vohandas.com to start a return.

Eligible for return

  • Items in original, unworn condition with all tags and original packaging.
  • Returns initiated within 30 days of delivery.

Not eligible for return

  • Final sale items and gift cards.
  • Earrings and other pierced jewelry, for hygiene reasons, unless they arrive defective.
  • Custom or personalized items.
  • Items returned without first contacting us to start the return.

How to return

  1. Email Customer@vohandas.com with your order number and the items you wish to return.
  2. If your return is accepted, we will send a return shipping label and instructions.
  3. Pack the items securely in their original packaging and ship them back using the label provided.
  4. Once we receive and inspect the return, we will email you with the refund decision. Approved refunds post to the original payment method within 10 business days.

Damaged on arrival

Please inspect your order on arrival. If anything is damaged, defective, or incorrect, email us at Customer@vohandas.com within 48 hours with photographs so we can make it right.

Marketplace items from brand partners

Some items ship directly from third-party brand partners. The 30-day window and eligibility requirements above still apply. Initiate the return through us and we will coordinate with the partner.

European Union 14-day cooling off period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be unworn and in their original packaging.

Exchanges

The fastest way to get the item you want is to return the original and place a new order. We will refund the original payment method once the return is accepted.

Questions can be sent to Customer@vohandas.com.